Retail and FMCG
Retail and FMCG businesses need to move high volumes of goods reliably from store or warehouse to the customer's doorstep — often across a wide catalog with time and temperature sensitivities. TOCAL's dedicated EV fleet gives retail and FMCG brands the predictability of an in-house fleet with the flexibility of an outsourced one.
Challenges Retail & FMCG Brands Face
High order volumes make single missed deliveries costly at scale
Store-to-doorstep delivery windows are tight, especially for perishables and daily essentials
Managing multiple last-mile partners across different store locations creates operational complexity
Inconsistent delivery experience damages customer trust in the retail brand
Seasonal and festival demand spikes strain existing delivery capacity
The TOCAL Solution
TOCAL runs dedicated, store-mapped delivery routes so your goods move from shelf to doorstep on a fixed, monitored SLA. A unified dashboard gives your ops team visibility across every store's deliveries in one place, while TOCAL's local fleet planning absorbs seasonal spikes without last-minute scrambling.
Benefits That Drive Your Growth
Fast, Reliable Store-to-Doorstep Delivery
On electric two- and three-wheelers
Single Dashboard Visibility
Across multiple store locations
Planned Seasonal Capacity
For festival and demand surges
Fewer Delivery Failures
Through trained, dedicated riders
Lower Cost per Delivery
Than managing multiple local delivery vendors separately
Our Proven Process
Map your stores and zones
TOCAL builds delivery routes around your existing store network
Assign dedicated capacity
riders and EVs allocated per store or cluster
Integrate and launch
order intake connected to your POS/order system
Monitor and scale
live SLA tracking, with capacity added as store count or volume grows
What Retail & FMCG Leaders Say
Tocal has made our delivery operations significantly easier. With Tocal handling the mid-mile and last-mile movement from their fulfilment centre to our customers, we can focus on growing Urvann without constantly worrying about whether our plants will reach customers safely and on time. Their team has been dependable, responsive, and easy to work with.
Sambhav Jain
CEO, Urvann
Frequently Asked Questions
Everything Retail and FMCG brands ask us before switching to a dedicated delivery fleet.
Dedicated, store-mapped routes on a fixed, monitored SLA — so single missed deliveries don't cascade at scale.
Yes. Routes are built around your store network so goods move from shelf to doorstep on time, every time.
Yes. A unified dashboard gives your ops team visibility across every store's deliveries in one place.
Trained, dedicated riders on EVs cut failed deliveries and reschedules, protecting customer trust in your brand.
Yes. Local fleet planning absorbs seasonal surges in advance, without last-minute scrambling for capacity.
Yes. One dedicated EV fleet typically costs less per delivery than coordinating several local vendors separately.
We map your stores and zones, assign dedicated capacity, integrate with your POS, then monitor and scale.
Capacity is added in step with growth, with live SLA tracking so performance stays consistent as you scale.
From your store to your customer's doorstep — fast, reliable, electric.
Let's design a logistics solution built around your store network.