Who We Serve

Powering D2C Brands
From Click to Doorstep

Direct-to-consumer brands live and die by the delivery experience — it's often the only physical touchpoint a customer has with the brand. TOCAL gives fast-growing D2C companies a dedicated delivery fleet that scales with order volume, without the overhead of building an in-house logistics team or the unpredictability of shared-rider platforms.

Tech Enabled
Bengaluru Operations
Real-time Tracking
Customer First
TOCAL branded delivery boxes for D2C brands in Bengaluru

What is TOCAL's D2C delivery service in Bengaluru?

TOCAL is a Bengaluru-based delivery partner that gives D2C brands a dedicated electric delivery fleet. Brands get trained delivery executives, real-time tracking and a dedicated account manager, with delivery costs around 35% lower than petrol-based fleets.

On-time delivery rate
98%
Green EV deliveries completed
3 million+
Brands served
35+
Lower cost vs petrol fleets
35%

Challenges D2C Brands Face

Delivery costs eat into thin D2C margins as order volumes grow.

Shared-fleet aggregators can't guarantee a consistent delivery experience during sales or spikes.

Brand experience suffers when riders are unbranded, untrained, or inconsistent.

Limited visibility into delivery performance makes it hard to fix recurring issues.

Scaling to new pin codes or cities means starting logistics planning from scratch each time.

TOCAL delivery executive handing a parcel to a D2C customer at the doorstep
Built for D2C Brands

The TOCAL Solution

TOCAL assigns your brand a dedicated fleet of trained delivery executives on electric vehicles, backed by a single point of contact and real-time tracking. Your orders move through a system built around your SLAs — not shared capacity that shifts day to day. As your order volume grows, TOCAL scales fleet capacity in step, so peak-season spikes or new city launches don't mean renegotiating from scratch.

Benefits That Drive Your Growth

35% Lower Delivery Cost

Compared to traditional petrol-based fleets.

Reserved Daily Capacity

No competing with other brands for riders during peak demand.

Consistent & Trained Executives

Who represent your brand professionally.

Real-time Tracking & Alerts

For your ops team and customers.

Zero Tailpipe Emissions

Supports sustainability commitments that matter to D2C customers.

Dedicated Account Manager

For faster issue resolution.

Our Proven Process

1

Share your order profile

Volumes, service areas, and current SLA targets.

2

Fleet design

TOCAL maps rider and EV capacity to your zones and demand pattern.

3

Go live

Dedicated riders and vehicles deployed, integrated with your order system.

4

Track and optimize

Live dashboards and monthly performance reviews to keep improving.

What D2C Leaders Say

Tocal has been a great partner for Wellfed. Their hyperlocal fleet gives us the flexibility to scale deliveries based on our daily requirements, without the hassle of managing a fixed delivery team. The riders are reliable, and the flexibility in working hours has made our delivery operations much smoother.

Adithya Natarajan

Founder at Wellfed

FAQs

Frequently Asked Questions

Everything D2C brands ask us before switching to a dedicated delivery fleet.

TOCAL is built for D2C brands that want predictable delivery in Bangalore (Bengaluru). Your orders run on a dedicated EV fleet, backed by a 98% on-time delivery rate and 35+ brands served.

It means the riders and vehicles on your orders belong to your brand rather than a common pool. TOCAL sizes the fleet from your volumes, service areas and SLA targets, then maps it to your zones.

Dedicated capacity, riders trained for your brand, and an account manager who reviews performance with you every month. Ask us how this compares with your current setup.

Around 35% lower than petrol-based fleets. The exact saving depends on your volumes, distances and zones, so share your order profile and we'll quote against it.

No. You get a dedicated fleet plus a dedicated account manager, without building logistics in-house.

Yes. Executives are consistently trained and dedicated to your brand, so they stay professional at every doorstep.

TOCAL provides real-time tracking, delay alerts and live dashboards, plus monthly performance reviews with your account manager.

Onboarding has four steps: you share your order profile, TOCAL designs your fleet, dedicated riders and vehicles go live, and then both teams track and optimize together.

Yes. TOCAL scales fleet capacity in step with your order volume, so peak-season spikes do not mean renegotiating from scratch.

TOCAL is headquartered and currently operating in Bangalore (Bengaluru), Karnataka, and is expanding to additional Indian cities.

Yes. Fleet capacity scales in step with your growth, so new pin codes do not mean starting logistics planning over.

Yes. The fleet has zero tailpipe emissions, supporting the sustainability commitments your customers care about.

Scale your deliveries without scaling your costs.

Let's design a logistics solution that grows with your brand.