Why Businesses Choose TOCAL
From same-day hyperlocal drops to last-mile and fulfilment, TOCAL gives growing brands dependable delivery infrastructure in Bengaluru — a single platform, a dedicated fleet, and full visibility on every order, without owning a single truck.
35+
Brands served
98%
On-time delivery rate
3M+
Orders delivered
24/7
Ops & support coverage
What makes TOCAL different from other delivery partners?
TOCAL is a Bengaluru-based delivery partner that gives each brand a dedicated fleet with reserved daily capacity, instead of shared capacity that shifts day to day. Every order has live GPS tracking, and delivery is backed by committed SLAs and 24/7 ops support.
| TOCAL dedicated fleet | Shared-rider platforms | |
|---|---|---|
| Capacity | Reserved daily capacity for your brand | Shared capacity that shifts day to day |
| Peak demand | No competing with other brands for riders | Competing with other brands for riders |
| Riders | Trained, uniformed and dedicated to your brand | Rotating riders, varying experience |
| Delivery commitment | Committed SLAs, not estimates | Estimated delivery times |
| Accountability | Dedicated account and fleet manager | General support queue |
One platform, every mile
TOCAL runs on a single operating system for delivery — order intake, smart routing, fleet allocation and reporting, all in one place. Plug it into your store or ERP in days, not months.
Real-time order orchestration
Plug-and-play APIs & webhooks
Smart routing & auto-allocation
Unified dashboard & exports
Orders routed
18,204
Auto-allocated
96%
Live tracking, down to the last meter
Every shipment is visible from pickup to doorstep. Your team — and your customers — always know exactly where an order is and when it will arrive.
Live GPS tracking on every order
Automated ETA & delay alerts
Shareable tracking links for your customers
A fleet that's dedicated to you
No surge, no shared-pool uncertainty. TOCAL reserves capacity for your brand, backed by trained riders and vehicles that show up on your terms, every day.
Reserved daily capacity, no surge
Trained, uniformed delivery partners
Dedicated account & fleet manager
Two-wheeler fleet, optimized by route
Compliance and safety, built in
Every partner on the road is verified, every shipment is insured, and every byte of data is handled to enterprise security standards — so trust is never the trade-off for speed.
Background-verified delivery partners
Insured shipments & fleet
Data privacy & regulatory compliance
Safety Score
Updated in real time
Reliability you can put an SLA on
Delivery performance isn't a promise — it's a committed number backed by round-the-clock operations and dashboards that show exactly how we're performing against it.
Committed SLAs, not estimates
24/7 ops & escalation support
Real-time performance dashboards
Proactive delay & exception handling
98%
On-time delivery rate
A network built for scale
Built in Bengaluru, expanding city by city — TOCAL's network covers dense hyperlocal grids today, with a model designed so every new city is a rollout, not a rebuild.
Deep coverage across Bengaluru
Hyperlocal delivery, built to expand city by city
Fast expansion into new cities
Delivery that's lighter on the planet
A growing electric fleet and smarter routing mean fewer empty miles and a lower footprint — without asking your customers to wait longer for it.
Growing electric vehicle fleet
Optimised routes cut empty miles
Carbon-conscious fulfilment options
EV Fleet
Expanding across every metro zone
Frequently Asked Questions
Why do businesses choose TOCAL?
Businesses choose TOCAL for a dedicated delivery fleet with reserved daily capacity, live GPS tracking on every order, committed SLAs backed by 24/7 ops support, and one platform for order intake, routing and reporting.
What makes TOCAL different from shared-rider delivery platforms?
TOCAL reserves a dedicated fleet for your brand instead of shared capacity that shifts day to day. You do not compete with other brands for riders during peak demand, and riders are trained and dedicated to your business.
What is a dedicated delivery fleet?
A dedicated delivery fleet is a group of trained riders and vehicles reserved for one business. With TOCAL, each client gets reserved daily capacity, uniformed riders and a dedicated account and fleet manager as a single point of contact.
Does TOCAL offer live tracking?
Yes. Every shipment has live GPS tracking from pickup to doorstep, with automated ETA and delay alerts. Businesses can also share tracking links with their customers so everyone sees where an order is.
What delivery performance does TOCAL commit to?
TOCAL's delivery is backed by committed SLAs rather than estimates, with 24/7 ops and escalation support and real-time performance dashboards. TOCAL reports a 98% on-time delivery rate.
How does TOCAL handle peak demand?
TOCAL reserves daily capacity for each client, so brands do not compete with others for riders during peak periods. Proactive delay and exception handling and 24/7 ops support help keep deliveries on track.
How does TOCAL connect with our existing systems?
TOCAL connects to your store or ERP through APIs and webhooks. Order intake, smart routing, fleet allocation and reporting run on a single platform, and integration is designed to take days rather than months.
Are TOCAL's delivery partners verified, and are shipments insured?
TOCAL's delivery partners are background-verified, and shipments and fleet are insured. Contact the TOCAL team for coverage details for your category of goods.
What vehicles does TOCAL use?
TOCAL runs a two-wheeler delivery fleet powered by electric vehicles in Bengaluru. Routes are optimised to cut empty miles and keep delivery times short.
Who does TOCAL work with?
TOCAL serves D2C brands, retail and FMCG, SMEs and individual sellers, and enterprise and quick-commerce businesses, and has served 35+ brands.
Which cities does TOCAL serve?
TOCAL is headquartered in Bangalore (Bengaluru), Karnataka, and is live only in Bengaluru today. It is expanding to more cities one at a time.
How do I get started with TOCAL?
Use the Talk to a TOCAL Delivery Expert form on this page, visit the Contact page, or call +91 98454 37111. Share your volumes, delivery areas and SLA needs so the team can respond with a plan.
Ready to see TOCAL in action?
Talk to a delivery expert about your city coverage, fleet needs, and SLAs.