Last-Mile Delivery
Last-mile delivery is typically the single most expensive and failure-prone leg of the supply chain — accounting for a majority of total delivery cost in e-commerce. TOCAL's EV-enabled last-mile network takes goods from your fulfilment centre to the customer's doorstep, with dedicated riders and full SLA accountability at every step.
Everything a last-mile fleet needs to run itself
From the vehicles on the road to the link your customer taps, it's one system underneath.
EV Fleet
A dedicated electric fleet for fulfilment-centre-to-doorstep delivery.
COD & RTO support
Built-in support for cash-on-delivery and returns/RTO handling.
Live tracking
End-to-end shipment tracking with proof of delivery on every order.
SLA-backed windows
Delivery windows backed by SLAs and monitored in real time.
Smart routing
Route optimization across Bengaluru's delivery zones.
Dedicated manager
A dedicated account and fleet manager for escalation handling.
Our Proven Process
Route and volume assessment
TOCAL studies your fulfilment centre locations and order flow.
Fleet deployment
Dedicated riders and EVs assigned to your delivery zones.
Pickup and dispatch
Orders picked up from your fulfilment centre on a fixed schedule.
Doorstep delivery and reporting
Tracked delivery with real-time status and performance reporting.
Benefits That Drive Your Growth
Reduced Last-Mile Cost
A major share of total e-commerce delivery spend.
Consistent Delivery Executives
Trained riders instead of rotating shared fleets.
Full Visibility
From dispatch to doorstep for you and your customers.
Lower RTO Rates
Through dedicated route ownership.
Single Point of Accountability
For every shipment.
Frequently Asked Questions
Last-mile delivery moves goods from a fulfilment centre or warehouse to the end customer, often across a wider area, while hyperlocal delivery focuses on fast, short-radius delivery from a nearby store.
Yes, TOCAL's last-mile network supports COD collection alongside prepaid order delivery.
Failed or rescheduled deliveries are tracked and reported in real time, with a dedicated account manager coordinating re-attempts to minimize RTOs.
TOCAL's network is built to expand from single-city to multi-city coverage, with the same dedicated-fleet model applied consistently across each new city.
From fulfilment centre to customer doorstep — dedicated, accountable, electric.
Let's design a last-mile delivery solution built around your fulfilment network.